Which center can assist responders if the name of the shipper or manufacturer is known?

The Canadian Transport Emergency Centre (CTEC) is designed to assist emergency responders by providing relevant and timely information regarding hazardous materials incidents, particularly when a shipper or manufacturer is known. CTEC has access to databases that include specifics about various products and emergency response procedures, which helps in managing incidents efficiently.

When responders have the name of the shipper or manufacturer, they can contact CTEC to gain insights about the chemical properties, potential hazards, and specific response strategies related to the products involved. This is crucial for ensuring the safety of both the responders and the public, as well as minimizing environmental impacts.

While other options may provide some level of assistance, they do not focus specifically on the identification and specifics of hazardous materials in the context of known shippers or manufacturers. For instance, the National Response Center mainly serves as a reporting agency for spills and releases, and the Emergency Response Guide provides general guidelines for a wide range of hazardous materials but may lack specific information. Similarly, the local fire department can provide immediate response assistance but may not have access to specialized data about particular products. Thus, contacting CTEC is the most appropriate action when the name of the shipper or manufacturer is known.